Download Salesforce Certified Business Analyst Updated Dumps PDF - Practice Certified Business Analyst Exam Questions and Answers Well

Download Salesforce Certified Business Analyst Updated Dumps PDF – Practice Certified Business Analyst Exam Questions and Answers Well

Eleanor2024-10-14T15:30:53+00:00

By Eleanor Salesforce, Salesforce Business Analyst

The Salesforce Certified Business Analyst dumps have been updated to help you prepare for the Salesforce Certified Business Analyst Exam well:

Exam Code: Certified Business Analyst
Exam Name: Salesforce Certified Business Analyst Exam
Exam Version: V9.02
Exam Q&As: 88
Exam Format: PDF Format (Instant Download)

The professional team of ITPrepare has put their efforts into making these Certified Business Analyst updated dumps questions and answers for you according to the latest Salesforce Certified Business Analyst exam objectives. We ensure that you can pass the Salesforce Certified Business Analyst exam successfully.

Read Salesforce Certified Business Analyst Free Dumps Questions First

Page 1 of 3

1. Cloud Kicks wants to assess the efficiency of its Sales Cloud solution to eliminate unnecessary steps and cut costs. A business analyst (BA) will give a presentation to executives to help them understand the current state and define the future state.

Which document should the BA use for the presentation?

A business process model

A persona journey map

A collection of use cases

2. Which User access and sharing features would you use for the following use case: it is the first time a user logs in and they need to be sent an email with a way to authenticate their email.

2 FA

Single Sign-On

Email Proof

3. Which tool is used to create reports, incorporate filters and select the Report Type?

Data Loader

Report Builder

A csv file that will then get imported.

Report Composer

4. What is used to declaratively move metadata from one environment to another?

Data Loader

Change Sets

Import Wizard

Ant Migration

5. A new business analyst (BA) wants to follow the correct order of phases in the implementation lifecycle on a Salesforce project.

How should the BA approach the project?

Analyze, build, operate, deliver

Analyze, build, deliver, operate

Analyze, operate, build, deliver

6. Which of the salesforce app providers will be able to unlock a locked user with their phones?

All of them.

iOS (App Store)

Only those that download the app from the App Exchange.

Android (Google Play)

7. Should the following item be included in a UX Research Plan? Advanced Prototype

Yes

8. 1.Which users will be able to reset a Single Sign-On user Password?

The SSO Manager

Users above the SSO user in the role hierarchy.

Only the Admin

Admin and Users with the right permission sets.

9. Which of the following User Management terms is best described by this definition: " Record created to identify a new employee that starts accessing Salesforce"

Profiles

Salesforce characters

Users

Roles

10. Up to how many Profiles can a User have?

Up to 3

The Administrator can have up to 3, normal users only 1.

As many as required.

Only 1

Page 2 of 3

11. What are the business analyst's responsibilities during the analyze phase of the Salesforce implementation lifecycle?

Complete testing, build training materials, and elicit requirements for the next iteration.

Create a data dictionary, write end user documentation, and review test scripts.

Gather business requirements;, create process maps, and write user stories.

12. Which Salesforce standard license can be given to someone who need access only identity services, such as single sign-on (SSO)?

Identity Only

Lightning Platform

SSO License

Salesforce License

13. Which of the following User Management terms is best described by this definition: " Item assigned to a User that determines the functionality that they can access across the Salesforce ecosystem".

Role

User License

Profile

Username

14. Northern Trail Outfitters (NTO) has acquired a competitor. The agreement is to migrate the acquired company into NTG’s Technological Platforms. One of its challenges is to offer a unified customer experience while strengthening the relationship with its customers. The business analyst (BA) has been asked to translate the business objectives and assemble an improved and standard customer experience.

Which strategy should the BA use to accomplish the goal?

Understand business objectives, define the intention and audience, conduct user experience research, analyze the research results, and design an improved new user experience.

Understand business objectives, define the intention and audience, lead a journey mapping workshop, find opportunities for improvement, and update the journey map.

Understand business objectives, determine company culture, evaluate processes and user experiences, interview stakeholders, and add improvements to the integration roadmap.

15. In what phase of the four application lifecycle milestones does this action belong? Communicate Changes, Update Profiles and Communicate end of Changes.

Build

Deploy

Test

Plan

16. Passwords CAN be reset using the Salesforce mobile app.

TRUE

FALSE

17. Which element of the storytelling process for UX is described here: "A hurdle that makes it difficult for your heroes to succeed on their journeys."

Challenge

Monster

Victory

Helper

18. Which permission is required to create, delete, refresh or activate a Sandbox?

Sandbox Editor

Environment Manager

System Administrator

Manage Sandbox

19. What is the storage of the Developer Pro Sandbox?

300MB

200MB

2GB

1GB

20. Of the following Locale Settings, select which one CANNOT be selected when creating a new user.

Time Zone

Language

Working Hours

Locale

Page 3 of 3

21. In which of the following app markets CANT the Salesforce App be found?

Google Play

AppExchange

App Store

22. Northern Trail Outfitters is starting a project to implement Service Cloud for the customer service department.

Which activity should be handled by a business analyst assigned to this project?

Work with Salesforce to purchase the necessary licenses.

Manage existing Salesforce applications and activities.

Understand current business processes and document existing functionality.

23. Does every application development lifecycle require the use of a sandbox for testing?

Yes

24. A business analyst has been tasked with leading prototype efforts for a Salesforce project.

What is a prototype?

A model of a final proposed product

A first pass, simple sketch of an idea

A polished, proven solution

25. When creating a new User how can the Admin make sure a temporary password is generated?

Select "Temporary Password and Confirmation Email Required"

There are no temporary passwords available for setup of new users in Salesforce.

Select "Generate Passwords and notify the user via email."

This is a default feature, no setup required.

26. Is the following a benefit of implementing Process Mapping? Spot and resolve flaws in the project early on.

Yes

27. A business analyst (BA) is compiling a list of subject matter experts to consult throughout the discovery for a new Service Cloud implementation.

What is the primary value of the BA speaking with customer service reps?

Validating current processes

Estimating the project cost

Building solution design consensus

28. Is the following an Agile Principle: "Stick to a plan generated in the early stages of the process."

Yes

29. True or False? Knowledge Users will be able to edit and create new Knowledge Articles from the Mobile App.

TRUE

FALSE

30. From where can an Admin unlock a user?

Setup > Locked Users > Unlock

Users > Select user > Unlock

Setup > Object Manager > Users > Select User > Unlock

Users > Logins > Unlock Users

Download Salesforce Certified Business Analyst Updated Dumps PDF – Practice Certified Business Analyst Exam Questions and Answers Well

Download Salesforce Certified Business Analyst Updated Dumps PDF – Practice Certified Business Analyst Exam Questions and Answers Well

Read Salesforce Certified Business Analyst Free Dumps Questions First

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