Earn Project Management Professional (PMP) Certification: Useful PMP Exam Questions and Answers

Eleanor2024-10-14T15:11:03+00:00

By Eleanor PMI, Project Management Professional (PMP)

Get useful PMP exam questions and answers from ITPrepare to help you on your way to success. We believe that our updated exam questions and answers will give you the confidence and knowledge you need to succeed in your Project Management Professional (PMP) certification journey. ITPrepare will provide you with useful PMP questions and answers, tips, and strategies to pass the PMP certification exam. We will also guide you on the best practices to implement in order to manage projects more efficiently. Gain the confidence to become a certified project manager and build a successful career.

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1. During the implementation stage of a project. a newly appointed team leader approaches the project manager to verify the team's tasks and schedule. The work did not go as planned due to the team leader's lack of management experience. This could cause delays for the project.

What should the project manager do?

Ask the human resources director to appoint a senior team leader

Inform the project sponsor about the possible delay

Directly manage the project team to avoid project delays

Provide mentoring to the newly appointed team leader

2. A project manager presented the project schedule to the mam stakeholders They have requested that the project be completed two months earlier than the scheduled date

What should the project manager do?

Hold a stakeholder meeting to align timelines and scope expectations.

Crash the schedule to shorten the timeline while keeping the scope unchanged

Update the cost management plan to allocate more resources to the project to finish the scope earlier.

Reduce the scope of the project by removing activities and shortening the timeline

3. 1.An agile project is running activities to define the minimum viable product (MVP) During the session, the project manager identifies some mandatory regulations but there is no consensus to include these regulations in the MVP because it may extend the duration of the project

What should the project manager do?

Train the team on the new regulations as requested by management

Get commitment from the team to include all of the required regulations

Ask the project sponsor to add more time to the project.

Share with participants the need to focus only on product functionality

4. A new project manager learns the work assigned to the team has already been decomposed to its lowest level. The project manager reviews the work and feels some additional useful information is missing.

What should the project manager review?

The project charter and scope statement

The requirements traceability matrix

The business requirement documents (BRD)

The WBS dictionary

5. DRAG DROP

A hospital is running a project for one of their internal critical systems to manage billing patient data and record management along with consultation reports and input from physicians. The project manager now needs to categorize the identified risks

Drag each risk type on the left to its correct example on the right

6. A team member misses a project meeting without it being approved and has been penalized as defined in the ground rules. This team member, as well as other team members, insist that it is the first time they have seen this rule regarding the project and they do not agree with the penalty

What should the project manager have done to avoid this situation?

Ensured the team charter was developed by the team members

Ensured the team members are fully supportive of all decisions.

Distributed the project charter to all team members.

Used a charismatic leadership style

7. During the review of a project's list of deliverables, one of the stakeholders expressed concern that one of the requirements will not be addressed .

What should the project manager do?

Check the approved list of requirements to see if there are any missing items.

Work with the stakeholder to improve the requirements' acceptance criteria

Review the requirements traceability matrix with the concerned stakeholder

Discuss with the stakeholder which additional requirements should be added

8. The project manager is having difficulty obtaining approval of the project requirements because there is disagreement among the project stakeholders This issue is putting the project schedule at risk

What should the project manager do first to facilitate the approval of project requirements'?

Review the project charter

Perform a stakeholder analysis

Identify the source of the disagreement

Hold a team-building event

9. An experienced project manager is managing a multi-million dollar agile project. The project manager communicates the ground rules to the team but after 12 iterations, the project manager starts noticing that some team members are not following the ground rules.

What should the project manager do first to ensure team adherence to the ground rules?

Schedule a meeting with the project team to reinforce the ground rules.

Notify the project sponsor about this behavior and ask the sponsor to take disciplinary action

Contact human resources to request a written warning letter be sent to team members not following the ground rules.

Ask the functional manager to replace team members not following the ground rules

10. During the daily meetings with the team the project manager notices that a new team member is not making the expected progress on an assigned task.

What should the project manager do?

Ask the new team member to follow the team ground rules.

Ask an experienced team member to identify a replacement

Ask the new team member to reassess their own capabilities

Ask an experienced team member to coach the new team member

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11. At the end of a meeting a functional manager takes the project manager aside to raise some concerns on behalf of a project team member who is unclear about their role and responsibilities for the project.

What should the project manager do in this situation?

Develop a work plan for the project team member with the help of the resource manager

Advise the functional manager and the project team member to review the resource management plan

Tell the functional manager and the project team member to review the project charter

Ask the functional manager to create a specific responsible, accountable, consult, and inform (RACI) chart for the team member

12. The programming activities of a project were planned to last 35 days per module but the programming of the first module has taken 45 days.

What should the project manager do?

Ask the team to work overtime to complete the deliverable on time

Evaluate the situation and identify ways to compress the schedule without impacting baselines

Check the scope to verify if there is scope creep and get the project on schedule

Submit a change request to the project sponsor to change the schedule

13. A project for a new product launch is in a very initial stage and the requirements are evolving Due to stiff competition in the market, the customer would like to launch the product keeping the scope flexible. The project team intends to start the work based on the forecast of a similar project delivered last year

Which project approach suits the scenario?

Execute it as a Scrum project

Execute it as a predictive project

Execute it using the same approach as the reference project

Execute it as a project with stage gates

14. A project manager is appointed to simultaneously deploy a new solution to branches located in different countries Deployment teams in each country will integrate and deploy the solution. The project manager discovers that the deployment teams each encounter similar issues However, each team addresses the issues separately

What should the project manager do to help ensure more collaboration between the teams?

Organize regular meetings with all of the deployment teams to share issues and solutions

Propose that some of the teams delay deployments in their countries

Ask the project sponsor to appoint new managers for the deployment teams

Ask each deployment team to provide a very detailed schedule and action plan

15. Two weeks after the approval of the project management plan for a global project, the project manager noticed that it was approved based on a different level of understanding by international stakeholders and is not what the project manager presented for approval.

What should the project manager have done to prevent this from happening?

Sent the meeting minutes to the stakeholders after the kick-off meeting

Reviewed all the approvals immediately after the kick-off meeting was over

Ran separate kick-off meetings for each culture and time zone

Validated each stakeholder's understanding during the kick-off meeting

16. DRAG DROP

An agile team is geographically separated across multiple continents, and the project manager of identifying the tools to manage the communication among the virtual teams.

Drag the appropriate tool on the left to each project task on the right

17. The project manager is reviewing the program risks and issues with key stakeholders One of the stakeholders wants to understand when the risk may potentially become an issue .

What artifact should the project manager share with the stakeholder?

Issue log

Project management plan

Risk management plan

Risk register

18. The project manager has learned that the project sponsor is unhappy with the development of the project requirements In order to realign the project with the sponsor's expectations, what should the project manager do?

Review the project goal diagram with the team.

Perform a stakeholder evaluation

Confirm which templates the team should be using

Review the risk management plan

19. A key stakeholder for a construction project has been spending a lot of time at the site and interrupting the team's efforts.

What should the project manager do in this situation?

Work to understand the key stakeholder's concerns and provide feedback in regular project status reports

Arrange an ad hoc meeting to address the key stakeholder's concerns with team members

Reinforce with the key stakeholder that the project is performing on schedule

Escalate the situation to the project sponsor because the key stakeholder's behavior is impacting progress

20. A company's CEO has just returned from a conference on the use of artificial intelligence (Al) and would like the project manager to implement this technology in the organization.

What should the project manager do first?

Start developing a business case.

Start a strengths, weaknesses, opportunities and threats (SWOT).

Engage stakeholders and allocate resources

Gather requirements from stakeholders

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21. During the closing process, the project manager learns that one deliverable is not meeting customer expectations.

How should the project manager proceed?

Ask the customer to issue a change request with the information to analyze and provide a solution.

Review the deliverable requirements, check the customer approval criteria, and proceed accordingly

Meet with the customer to reach agreement on the scope of the deliverable that will satisfy both parties

Contact the project sponsor and ask for help in negotiating the closing of the project with the customer

22. A new project manager is planning an information security project for a company that resides in different countries .

What is the first step the project manager should take to gather customer requirements?

Conduct a stakeholder analysis to identify how regional policies may influence needs

Request relevant stakeholders to conduct an analysis and reach consensus independently

Conduct a project scope review workshop with relevant stakeholders.

Conduct project planning meetings in one location with relevant stakeholders

23. While reviewing prototypes, the quality team found some deviations that do not affect the mam functionality but have the potential to be an issue in the future To avoid major problems in the future, the team recommends corrective actions that will require additional funds. The project is already struggling to stay on budget and has even used some of the contingency reserves

What should the project manager do?

Ask the product designer why the deviation was not considered in the design phase

Report to the project sponsor that the product is working and the project is struggling with the budget.

Evaluate and initiate the change request process with the stakeholders

Ask the quality team to discard the sample and test again with a new sample

24. A project manager has been managing a project for several months when an issue that had not been registered as a risk appeared. This issue may have a big impact on the project.

What should the project manager do?

Delay the project until the issue is addressed and no longer presents as a risk to the project.

Inform the sponsor that the issue has arisen and that the project's success may be uncertain

Avoid managing the issue as it was not registered as a risk for the project and there is no planned response to it.

Hold a meeting with the project team and relevant stakeholders to agree on the best way to manage the issue

25. A project manager works with a global virtual team. The team is facing difficulty in communicating with each other and often misses important messages. This difficulty leads to missed deadlines.

What should the project manager do to enhance project team effectiveness?

Implement team colocation to improve communication.

Identify the root cause of communication issues

Initiate daily communication of project progress

Schedule a communications control board meeting

26. The team is working on a critical project deliverable and the project manager is concerned about meeting the deadline There have been complaints from some stakeholders about some of the team members' performance. The project manager wants to understand the situation and provide feedback to the team as soon as possible

What three actions should the project manager take to address this situation? (Choose three)

Define team ground rules

Perform a retrospective session

Implement daily team meetings.

Request a manager performance review

Conduct an annual review.

27. A large multi-year project requires highly skilled staff for successful deployment. The management team and the project sponsor have analyzed the resource requirements and agreed to have permanent staff hired for the project to avoid potential budget overrun However there is a risk of staff turnover during the course of the project, which may have an impact on the delivery

Which two actions should the project manager take to mitigate this risk? (Choose two)

Introduce a recognition program to motivate and reward resource performance

Enhance the competencies of the project team through training, mentoring and coaching.

Increase the trained staff to create back-up for resources

Meet with management to discuss dividing the project into smaller projects

Convince senior management to hire third-party staff

28. During the development of a product, the project manager observes conflicts between project stakeholders, resulting in deliverable and output approval delays On which area should the project manager focus?

Revisiting the project management plan to ensure deliverables are on time

Increasing the frequency of project update meetings to keep stakeholders informed

Revisiting the stakeholder engagement plan, focusing on specific overlooked stakeholders

Reviewing the business case and identifying gaps within scope

29. The project velocity has recently slipped, and a decision was made to skip testing to increase the momentum and bong the project back on track.

What will the project manager need to focus on as a result of this decision?

Increased bum rate

Increased cost

Increased technical debt

Decreased efficiency

30. A project manager is managing a project to develop a new tool Because of the nature of the project, the project manager decides to use an agile approach One of the identified risks becomes an issue when the project manager finds out that another company patented a very similar tool.

What should the project manager do to address this issued

Schedule a meeting with critical stakeholders to review the issue and decide on the next steps

Put the project on hold and release the resources until the issue is resolved

Inform the product owner and log the issue in the risk register to monitor closely for next steps.

Contact the company that owns the patent of the similar tool to compare the similarities and differences with the current project.

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31. A senior business stakeholder with many years of experience is pressuring an agile team to deliver most of the promised functionality to the customer 18 months in the future as opposed to multiple, incremental deliveries over the course of the 18 months.

What should the project lead do next?

Schedule meetings with the customer to determine their ability to support multiple incremental deliveries

Work with the agile team to schedule the incremental deliveries to enable delivery of business value sooner to the customer.

Work with the stakeholder to understand what the concerns are while at the same time conveying the benefits of incremental deliveries

Provide details of the concern to the agile team and adjust their goals and release plans to conform to the stakeholder's request.

32. A large project is affecting the neighborhood in which it is located. The neighbors are not satisfied with the project and their resistance to the project may affect the project deadline

What two actions should the project manager take'? (Choose two)

Send letters to the neighbors and ask them kindly not to disturb the project.

Set up a meeting with neighborhood representatives to win their cooperation

Analyze the situation and find out what is causing the neighborhood's negative attitude.

Ask the customer to extend the project deadline to allow time for conflict resolution

Ask the mayor of the city to use their authority to stop neighborhood resistance

33. The sponsor is supportive in leveraging agile approaches. The project manager is contemplating how to roll out the agile approach and gam buy-in from both project team members and stakeholders

What should the project manager do first?

Determine which agile software tools will be required to support agile delivery within the organization

Select a current predictive project define the approach, and provide agile training to execute the remainder of the project

Start with a pilot project of appropriate complexity and provide agile training to those who are impacted

Determine how to transform the organization using agile techniques, including organizational training and communications

34. A new team member has joined an agile project, replacing a team member who recently left. The project team needs the new team member to speed up their ability to contribute effectively to the project

What should the project manager do to help in this situation?

Assign the new team member the same tasks that were assigned to the previous team member who they replaced

Schedule knowledge transfer sessions and assign less complex tasks to the new team member

Send technical documentation to the new team member and schedule training for the next iteration.

Have the new team member complete all of the company’s mandatory training

35. A research and development team is finishing up a two year initiative. The project manager is focused on the closing activities for the project.

Which activity should be considered as a priority?

Mark the product backlog completion status and update the communications management plan.

Ensure that knowledge transfer activities are executed as planned

Release the resources and plan for a project completion celebration.

Hold a steering committee meeting to inform them of the project completion

36. During a daily standup meeting, a roadblock was raised that is preventing one of the team members from proceeding with work. The project manager figures out that it is due to a technical issue.

What should the project manager do to prioritize this critical impediment?

Solve the issue for the team member.

Perform a brainstorming session to address the issue and add the solution to the sprint.

Escalate the issue to the software vendor for technical resolution

Coach the team to come up with their own solution and add it to the next sprint

37. How should the project manager develop the project management plan to ensure that the project continually delivers the expected benefits?

Clarify project benefits with the sponsor.

Identify the goal of each work product

Perform integration testing of each release

Include the entire project team in testing

38. A project manager is acting as a scrum master in a hybrid project and is dealing with a conflict between team members.

What strategy should be used to handle this conflict?

Sort conflicts into two groups: positive and negative

Place conflicts into categories: structural and interpersonal.

Place conflicts on a shared conflict list and ensure it is visible

Review conflicts during daily Scrum so they are handled in a timely manner

39. From previous lessons learned working with a client, a project manager notes that the client's turn-around times on documents sent for approval were very slow and well outside of the agreed timelines.

At the initial kick-off meeting with the same client, how should the project manager approach this issue for the new project?

Inform the client that extra resources will be added to give the client more time for reviews.

Update the project risk register with the potential for delays

• Work with the client on an acceptable amount of time for document approval

Inform the client of their responsibility in relation to document approval

40. A project manager realizes that a project is becoming delayed because some key decisions are affected by contradicting views between the organization's senior management and external stakeholders .

What should the project manager do?

Review the stakeholder register and ensure that communications are being followed in line with the communications management plan.

Isolate the project team from external factors such as senior management and stakeholders so that decisions can be made more quickly

Review the remaining scope and rebaseline the project’s schedule to take into account delays in decision making

Review the adequacy of the project's governance and ensure that an appropriate structure is in place

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41. A project manager has been selected to deliver one of an organization's key flagship solutions Critical success factors include agility, market adaptation, and a quick response to market offerings

What is one of the key activities that the project manager should undertake to ensure company success?

Review the project objectives with the project sponsor to agree on more realistic and achievable project plans and deliverables

Request more funding from the project sponsor to hire additional skilled resources and to incorporate additional quality in the project delivery approach and outcome

Conduct periodical reviews of the project plans, objectives, and deliverables to ensure all relevant data are captured to continue making informed project decisions

Create a business case after performing a market review, and then submit it to the sponsor to modify the project deliverable to meet the newly defined objectives

42. A team has been struggling with various issues during the course of an iteration. The project lead facilitates a discussion of the issues and the team forms new team agreements. During the next iteration, some of the same issues appear again

What should the project lead do next?

Notify senior management of the issues and have them review the importance of agreements with the team

Challenge the team to determine if the issues surfaced again because agreements were not followed

Post the agreements in a conspicuous place where all of the team members can see them.

Let the team self-organize and determine the best means to prevent the issues from occurring again

43. A project manager is managing a project which has a very complex and long execution period Although the project is mostly predictive, the team was able to break the design and execution into smaller packages using a hybrid framework. The business wants to keep track of the value delivered by this framework application but there is no defined set of measurable items for the framework.

What should the project manager do first?

Work with the stakeholders to determine which measurable benefits can be tracked and assign an accountable person to monitor and report them

Create a report based on the work breakdown structure (WBS) and update it on a regular basis.

Use the same benefits tracking process from the last predictive project and add this to the monthly status report

Research which templates of reports were used the most for this framework and incorporate them into the project

44. A project manager is starting a project using a hybrid approach and notices some team members only have knowledge of predictive approaches.

What does the project manager need to do first in order to have good project performance?

Coach those team members lacking hybrid knowledge to learn on the job.

Change the team to include hybrid experts

Assess the required training per team member.

Deliver hybrid training to all team members

45. A project manager has been moved to a new division and is in charge of an existing project in an unfamiliar domain.

When attempting to gain an understanding of the risks for this agile project what is the primary tool the project manager should employ?

Probability assessments

Collaborative discussions

Workshops for risk avoidance

Interview with the project champion

46. During the execution phase of a healthcare IT project, stakeholders made a change request regarding user requirements There is no remaining budget available to cover that change request.

What should the project manager do next?

Discuss approval of the change request in the next project meeting

Perform a risk assessment on the required change request.

Evaluate the change request against the project scope statement

Ask the sponsor for more funds to cover the change request

47. A project team has recently completed the initial sprint for developing an automated payroll system for a company. The project manager has scheduled a sprint planning meeting with the product owner and team members to discuss which features should be worked on next

Which two pieces of information does the project manager need in order to make this meeting productive and effective? (Choose two)

Sprint charter

Burndown chart

Company mission and vision

Product backlog

Sprint goal

48. A project manager is in a learn meeting and the project team requires a decision to be made about a new suggested timeline due to an impact from a potential scope change.

What should the project manager do?

Make the decision on behalf of the organization

Review the stakeholder map along with the organizational chart and delegate the most senior person to make the decision

Schedule a project decision meeting with all stakeholders to discuss the decision.

Follow the stakeholder engagement plan

49. A company that is heavily focused on delivering projects using predictive approaches on-boards a new project manager who uses hybrid approaches. The scope of the project contains a number of unclear requirements.

How should the project manager plan the delivery of the project?

Wait for the requirements to be more clear before any further action is taken on the project

Ignore the unclear requirements and focus on the delivery plan of the project

Escalate the issue of unclear requirements to the management team and wait for final authorization

Break down the requirements and prioritize the requirements into iterative work packages

50. An executive sponsor of a predictive project asked a project manager experienced in agile to assess if a project could be executed using an agile approach.

What factor should the project manager consider when determining if the project is suitable for an agile approach?

The project is an information technology project and has minimal impact to the organization

The project scope can be decomposed into smaller parts, the first representing a minimum viable product (MVP).

The project scope is well defined and the requirements are prioritized

The project team has a colocated space and is capable of working together

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51. The customer is reviewing the new reporting system and informs the project manager that one of the components in the printing module is not complete. The project manager reviews the work breakdown structure (WBS) and confirms that the component Is included.

What does the project manager need to do first?

Raise a change request to immediately implement the printing module component.

Escalate this issue to the project sponsor immediately

Ask the project team to conduct a quality audit of the printing module components.

Meet with the project team to understand the issue and define actions.

52. After gathering all the requirements for a project with dependencies on external stakeholders, the project team is finishing the second iteration At this point, the project manager learns about a possible change in regulations that would prevent the product launch

What should the project manager do to realize benefits?

Add an entry in the risk log

Implement the changes

Review target benefits.

Improve the team's velocity

53. A project for Company A was successfully delivered within scope schedule, and budget by the end of the last iteration However during the project celebration ceremony, one of the business stakeholders says they perceive the project as a failure as it did not add any business value.

What should the project manager have done to avoid this perception?

Involved the business stakeholders in the sprint review

Defined product backlog priorities with the sponsor and key stakeholders to deliver business benefits

Implemented a closing survey for key stakeholders

Confirmed that there is a communications management plan in place to make business stakeholders aware of the success

54. One of a project manager’s team members is continuously improving This team member has been a role model and mentor to others in the organization

How should the project manager acknowledge this team member’s commitment?

Send this person to a meeting to negotiate the scope with the client

Appreciate this team member’s performance throughout the project life cycle

Promote this team member to a coaching role after this project is completed

Document it in the team member’s end of year performance review

55. After the second iteration of a component development project, the project team conducts a retrospective It shows that in the initial phase the project has failed to comply with a product functionality. The planning for this product has a predominantly predictive approach.

Which technique will help the project manager to accelerate the deliverable?

Impact mapping

Rolling wave planning

Collective code ownership

Scrum of Scrums

56. The project sponsor on an agile project informed the project lead that an executive would like an update on the project’s progress.

What should the project lead do?

Provide a link to the project's shared drive for the executive to search through for any artifacts that are of interest.

Invite the executive to the project's meeting space to determine if the project information radiators meet their needs

Reach out to the project management office (PMO) for status report templates and provide project updates in that format

Ask the project sponsor or product owner to provide an update since the project lead should be trying to keep the team free from impediments

57. During the execution of a maintenance project the contractor submits an offer for additional work. The project manager realizes that the activities billed are included in the initial scope of work.

What should the project manager do next in this situation?

Review the project scope and negotiate with the contractor

Refuse the offer as it is included in the initial project scope

Review the project costs and communicate this to the project sponsor

Submit a change request to approve the offer

58. For the purposes of quality assurance a quality audit was conducted on the processes being used in the project execution plan. One of the nonconformance issues raised by the auditor was that attendance lists for the project risk review meetings were not available

Why is an attendance list important?

It is standard practice on projects to conduct risk review meetings which should have records on meeting attendance

The attendance list is evidence that risk review meetings were held with the appropriate project team members

It is a record that shows the number of attendees in the meeting

It is a document that is registered within the lessons learned register

59. A technical subject matter expert (SME) identifies an occurrence that should be captured in the project's lessons learned. The SME asks the project manager to write, document and include it in the lessons learned register

What should the project manager do?

Assign the documenting task to a project team member

Ask the SME to document and capture the occurrence.

Request the SME to wait until the project closure phase.

Take ownership of documenting this information

60. A newly formed team has become accustomed to agile practices. The project lead has noticed that while they are performing according to expectations, there is boredom with daily team practices among many of the team members.

What should the project lead do in this situation?

Challenge the team to find new ways to achieve higher levels of performance to improve the situation.

Speak with individual team members to determine what they would like to do to improve the situation in the team

Have the team inform senior management of the situation and ask for recommendations.

Allow the team to self-organize and have them analyze the situation in their retrospective session and self correct

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61. Some of the mote experienced members of a project team have complained about the project manager. The senior project team members feel that the project manager is micromanaging them and preventing them from completing their work.

What should the project manager do when made aware of these issues?

Ask for advice on how to be a better mentor to these team members.

Set up a team building event to bring synergy back to the project team.

Adjust the project manager's management style to better fit senior team members.

Meet daily with each senior team member to monitor project status

62. A project manager is leading a project with several stakeholders in other functional areas of the company One of these stakeholders has just been promoted to lead another functional area, and remains a stakeholder for this project

What should the project manager have the project team update to ensure proper communications to stakeholders?

Project management plan

Stakeholder engagement plan

Stakeholder register

Communications management plan

63. DRAG DROP

Drag the items on left side to the matching term within the correct project.

64. A project manager is working on the implementation of new phases in the production process of a regulated industry .

Which two stakeholders can help the project manager determine and address compliance requirements? (Choose two)

Risk steering committee

Functional managers

Board of directors

Advisory team panel

Chief executive officer

65. A company is implementing a new system. The project manager has identified that it is best to complete this project using a mix of Scrum and Kanban methodologies. The product owner is confused as to how to start delivering the functionalities required

How should the project manager assist the product owner?

Coach the product owner on how to create a product backlog

Encourage the team to subdivide the project tasks

Create a work breakdown structure (WBS) and explain the deliverables to the product owner

Discuss the product owner's responsibilities within the project team

66. During project execution, a conflict occurs between the project manager and one of the team members at every project team meeting. The ongoing conflict is preventing tasks and deliverables from being completed. The project manager contemplates changing their leadership style

What should the project manager do?

Review the set of responsibilities with the team member

Avoid the team member to prevent further conflicts

Escalate the situation to the project sponsor

Review the personnel skill documents

67. A project manager is assigned to a project in a company that is transitioning to agile Not all stakeholders believe in the project, and some stakeholders would like the entire project defined and planned out early in the project However the project sponsor needs a quick win to ensure the continuation of the project.

What approach should the project manager use?

An agile approach as this would provide working functionality earlier

A predictive approach as this would please the senior stakeholders

A hybrid project as this will mitigate stakeholders' concerns.

A predictive approach as this will show benefits for all stakeholders

68. The customer's project manager changes during the final stage of a project.

How can the project manager avoid a project closure delay’

Update the stakeholder engagement plan

Review the latest project status report and update the stakeholders

Escalate the case to the customer's management team

Issue the project payment invoice to the customer in advance

69. A company was awarded a project in a dangerous location that poses several high-level risks for employees Help is needed to tram the employees on major safety and health factors. The project is ongoing and uses a hybrid approach. The project will be conducted in multiple sites, with several development iterations running in parallel

How should the project manager handle this situation?

Allocate and use part of the project's contingency reserves for training purposes.

Negotiate a contract and form a partnership with a local authority for medical and security support services.

Perform a retrospective and update the risk register and resource management plan regarding the necessary budget for training

Hire only local resources who are aware of the terntory's hazards, providing employment to the local community

70. The product owner decides to launch a product after a couple of releases knowing that the minimum viable product (MVP) lacks some features One of the key stakeholders the marketing vice president is not happy with the results and questioned the release decision.

What should the project manager do?

Support the product owner's decision and seek better alignment with this stakeholder in order to avoid this type of issue in the future

Coach the team on the decision-making process, assuming a risk-averse strategy towards product releasing

Assume the responsibility for product releases making the final call on when something is ready for customer launch

Escalate the issue to the sponsor questioning the authority of the key stakeholder regarding the product launch decision

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71. An agile project is running its fifth iteration out of eight After the last iteration planning the team was informed that there is a new competitor in the market and it is necessary to move faster to ensure market share is not missed.

What should the project manager do?

Add the competitor's functionalities to the product backlog to improve the product

Ask the sponsor to add more people to the team

Help the team to find a new approach to launch the product as soon as possible

Ask the team to increase the velocity to launch the product as soon as possible

72. A company has been following a predictive approach and always waits for the preceding phase to be completed before evaluating the quality of their products A new project manager with experience in hybrid approaches has been assigned to help increase the efficiency of the company's quality management process.

What should the new project manager do to address the process improvements?

Understand the context and interdependencies of the process from the team members and then define improvements

Continue with the process as is. and wait until the next phase to suggest any improvements

Discuss the process improvement with the project management office (PMO) lead to update the project delivery framework

Define a ground rule to comply with the quality standard and ask the team members to apply it.

73. A team member shares with their functional manager some negative details about the performance of another team member that was discussed during the retrospective. The project manager finds out about this discussion

What two actions should the project manager take? (Choose two)

Contact the team member's functional manager and invite them to the next retrospective

Meet with the entire team to review the ground rules about safe environments

Meet with the product owner to talk about the situation.

Contact the team member to explain what information can be shared outside the team

Meet with the sponsor to review the situation.

74. A company has decided to implement a new archiving system A data breach occurred during the implementation of the project

What should the project manager do first?

Implement the planned risk response to handle the issue.

Review possible alternative documentation methods with team

Update the risk register with the risk and proposed impact.

Ask the team to fix the system to resolve the issue

75. During the implementation of a project the project team discovered a new opportunity After an internal review the project team agreed that the opportunity is outside of the project scope. The project manager decided to update the risk register and escalate the opportunity to a higher level

What should the project manager do next with this opportunity?

Share this opportunity with another project

Establish a contingency reserve to support the opportunity

Further monitor the opportunity

No more action is required

76. In a newly formed project team one experienced team member is overwhelmed by the complexity of the tasks and is not happy with the project team .

What should the project manager do?

Ask the team member to enter this potential schedule delay in the risk register.

Explain that the tasks are unavoidable and ask the team member to find a solution to overcome the challenges

Actively listen to the team member and identify ways to support their needs in completing the tasks.

Set up team-building activities with the project team members to reduce tension

77. DRAG DROP

A project manager is worried that a key stakeholder is not participating in the project and has concluded that the final product is not as good as it could have been if the stakeholder had been more involved

Drag the scenario on the left to the correct risk response strategy on the right

78. An organization is embarking on the deployment of a new digital solution that will revolutionize purchasing services. The project manager has created all the necessary plans and activities to ensure a successful integration and solution launch There is a risk of a partner’s system being unavailable which could impact the project negatively

What key activity is needed to ensure the project's success?

Communicate to the project stakeholders that full integration may not be possible and that the project will potentially be delayed as a result.

Eliminate the risk by mandating the partner to change the system settings to facilitate an easier integration with the new solution

Continuously monitor the risk of the partner system's unavailability, and put the proper resolution plans in place in case the risk materializes into an actual issue

Mitigate the risk by developing alternative plans to make the solution ready and available without full integration capabilities

79. A project manager is assigned to lead a newly formed agile team. The functional manager has assigned tasks to team members, but the team members do not feel empowered.

How can the project manager promote empowerment and accountability among the team?

Assign the tasks individually based on the role of the team member to ensure expertise on the subject.

Encourage and assign the team to perform demos of their products or software with the customers

Give the team autonomy to make their own decisions on how to perform the tasks.

Encourage the team to keep the product owner involved when choosing ways to resolve the given task

80. A geographically distributed project team has development issues between the collocated and virtual teams causing productivity to decrease .

What should the project manager do to address this issue?

Force the team members to work from one location.

Develop protocols for resolving conflicts between team members

Obtain special expertise to advise the team members

Set up face-to-face meetings with project team members

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81. A project manager is leading an in-house company project in its very early stages This current project is similar to another project that ended a year ago

What should the project manager do to analyze the involved stakeholders?

Lower the priority of stakeholder engagement as the stakeholders already have knowledge of this kind of project

Use lessons learned from the previous project as a guide for the current project's stakeholder register

Refer to the stakeholder register from the previous project as it was similar to the current project

Document in the risk register that the current project may have different stakeholders than the previous project

82. A research and development department is planning to develop a product that will introduce a new line of business for the organization.

What should the project manager do to increase the project's chances of success?

Plan a working session focusing on the scope, vision, and mission of the initiative

Start developing the project management plan based on a previous project template from the project management office (PMO).

Conduct benchmarking to determine the business viability of the initiative

Conduct an impact analysis of the new initiative to determine how the project should be rolled out

83. An agile team member received certification on a new tool: however, this learn member is complaining that the rest of the team is not using the tool due to lack of knowledge.

How should the servant leader apply emotional intelligence to leverage this situation to benefit the project?

Request budget to reward the team member so others will be motivated to obtain the same certification

Promote the team member to product owner to leverage the new knowledge with the clients

Provide an incentive to team members who begin using the new tool on this project.

Ask the team member to use their recently acquired knowledge to develop and provide training to the team

84. A project manager is struggling to figure out the performance of the project teams in an agile environment for the same scope of work, team A has calculated 100 story points and team B has calculated 125 story points

Which team is performing better?

Team A as they have calculated fewer story points than team

Team B as they have calculated more story points than team A

The team that completes the most stories selected from the sprint backlog

The team with the least amount of defects in their deliverables

85. A project team with members from many different countries is struggling to cooperate. The project manager accepted these difficulties during the storming phase of team development, but the team has not moved to the next phase. The project is beginning to fall behind schedule

What can the project manager do to move the team to the norming phase?

Plan social activities to help foster stronger interpersonal relationships and identify shared goals.

Speak with the project sponsor about changing the team composition

Figure out who is behind the issues and apply progressive disciplinary techniques.

Show the team the schedule impact of their communication issues and encourage them to put their differences aside

86. A team is ready to start working on a project with a customer who was very difficult to work with in the past because the customer was unable to describe exactly what they wanted.

What approach should the project manager take to remove this impediment?

Follow a predictive approach in order to obtain formal acceptance of each deliverable

Work with the product owner to define the minimum viable product(s)

Reinforce the negotiation and soft skills of the team through training

Develop and monitor a plan with due dates to reduce the time of completing the product

87. In the beginning of project execution, the project manager finds out that a key resource will be unavailable for two weeks which could cause a delay to the schedule.

What should the project manager do first?

Assign the tasks to another resource, and ask the resource to work double shifts

Update the schedule to reflect the project's changes in duration

Ask human resources (HR) for a replacement, and update the nsk register

Update the resource management plan and resource allocation chart accordingly

88. A project manager is m the middle of a project when one of the key project team members needs to take an unexpected and prolonged leave of absence. The project is ahead of schedule and running under budget

Which two actions should the project manager take initially to resolve this problem? (Choose two)

Check the risk register for a prepared response to a resource being suddenly unavailable.

Check if the team member's activities are sufficiently documented to facilitate handover

Check the project's responsibility assignment matrix (RAM) to determine which activities will be affected

Reassign responsibilities across the remaining members using the available float for training.

Obtain the project sponsors support to replace the team member on leave

89. Team members are having a discussion with the project manager In the last retrospective meeting, the team realized that the obsolete equipment could affect the next iteration of the project. The team recommends buying new equipment because it is critical to the success of the final deliverable

What should the project manager do next?

Check the project budget to verify if there is enough contingency reserve

Review the cost management plan to determine how to address this issue

Tell the team members that more equipment is not part of the project's scope.

Submit a change request to increase the budget and buy new equipment

90. The project manager of an agile project has been asked to reduce the budget by 30% Since this is a small project team, the budget is primarily allocated to resources

What strategy should the project manager use in order to keep delivering value in a restricted environment?

Reduce the project staff and adjust the scope and timelines accordingly in support of the budget reduction.

Balance the project team in order to accommodate the budget challenges, and provide training to mitigate the risk of low performance

Prioritize the product backlog looking for high business value and low effort, and adjust the project budget and staffing to account for those items.

Restrict the project scope only to basic critical features and run the project with the current staffing level until all of the budget is consumed

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91. During a project’s third iteration, two of the existing team members were replaced As the project entered the next iteration, the team velocity dropped and the performance started to slip.

What should the project manager do?

Guide the team to revert back to the forming and storming stages

Escalate the issue to the project sponsor.

Convene a team building event to address key performance indicators (KPIs).

Discuss the decrease in productivity with human resources

92. A project manager has just finished initiating a project. While planning the project manager notes that several essential team members do not have the required skills for key tasks later in the project.

What should the project manager do first?

Develop the resource management plan and ensure adequate training

Replace the current project team members

Outsource the task to be completed by a specialized vendor.

Update the issue log to account for the lack of team member qualifications

93. HOTSPOT

A project manager receives an update that the development flow is not going well. Some team members cannot start their work because the delivery is late. Looking at the Kanban board and the work in progress (WIP) lines, the project manager observes a bottleneck.

Click the title of the queue in the Kanban board below that requires additional resources to relieve the bottleneck

94. A project manager is leading a meeting with key stakeholders, the project sponsor and the product owner to define the features that will be released after the next iteration. The purpose of the meeting is to review the product backlog prioritization, considering that during the past iteration some deliverables were not completed.

Which two items should be taken into account first to review and update the product backlog priorities during the meeting? (Choose two)

Complexity and the cost of development

Industry trends and the technical approach

Cost of delaying some features against business value

Reusing components from another product

Length of time each feature has been on the backlog

95. After reviewing the project management plan with key stakeholders, the project manager was told that an 18-month release plan was unacceptable and the product should launch in six months.

Based on the new timeline, what should the project manager do?

Plan for overtime apply crashing and fast tracking and share the risk of failure with project stakeholders

Review the project backlog looking for high-priority items and come up with a minimum viable product (MVP) that fits the expected timeline

Seek approval with the sponsor to triple the project budget, hiring more people to compensate for the compressed schedule

Go over the critical path with stakeholders, explaining why it is not possible to deliver all the scope in the expected timeline

96. A company starts implementing Scrum About halfway through the first sprint, communication issues develop Some project team members are not in sync with other team members

What is the cause for this communication gap?

The project sprint board has not been updated

Daily standup meetings were not held or enforced

The project status dashboard has not been updated

The communications management plan has not been developed

97. DRAG DROP

A project manager of a large company needs to categorize the stakeholders' involvement at the beginning of a project initiated by the board of directors. The sales and delivery teams are internal teams.

Drag each stakeholder scenario on the left to the correct engagement level on the right.

98. During the course of a project, a junior team member approaches the project manager for some direction and advice on risk mitigation.

How should the project manager respond?

Tell the junior team member that the information is available in lessons learned

Offer guidance and follow up with some developmental activity for the junior team member

Inform the junior team member that risk mitigation is not part of their work

Refer the junior team member to the senior team member who develops the risk mitigation strategy

99. The resource management plan is already done, and the team is located in different countries around the world Team members are in multiple time zones and they use different languages for communication. The project manager needs to keep the team organized and avoid misunderstandings and miscommunication that may produce a negative impact to the project

What should the project manager do to reduce negative impacts to the project?

Modify the communications management plan to account for regional differences

Conduct cultural awareness seminars

Hold a virtual meeting to discuss the political environment.

Conduct a multigenerational management training session

100. A project manager created a contingency plan associated with a risk. The risk was realized, but the client insists on using a new workaround instead. The requested workaround will introduce delays and require additional budget

What should the project manager do?

Request to use the management reserve to keep the schedule

Mitigate risks associated with the workaround to avoid project delays

Proceed with the approved risk response plan.

Discuss the options with the client as part of the change control process

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